Executive Summary

Everlake Life Insurance Company (ELIC) and Everlake Assurance Company (EAC) are US-based insurers specializing in life insurance and annuities. Everlake U.S. Holdings acquired Allstate Life Insurance Company (ALIC) and Allstate Assurance Company (AAC) on November 1, 2021, renaming them ELIC and EAC on November 8, 2021. With 1.7 million policies and $23 billion in assets, Everlake offers quality service and policy solutions.


Customer Challenges

Everlake was struggling with rising costs for managing hardware, software licenses, and a growing IT team. Additionally, they faced the challenge of needing scalable infrastructure, simpler maintenance, and greater flexibility to maintain optimal performance. As their business demands grew, it became harder to maintain the right balance between staying cost-effective and having the capacity to scale operations smoothly. This left them looking for a solution that could reduce complexity and help them grow without the constant worry of spiralling expenses.


ITTStar’s Solution:

The project focused on optimizing Everlake’s database licensing strategy to improve resource allocation and drive cost savings. Key steps included:

  • Migration of Production Databases to Azure: Transitioning to Azure cloud instances allowed Everlake to leverage Azure’s infrastructure and services, ensuring either stable or reduced licensing costs.
  • Cost-Effective Licensing: By taking advantage of Azure’s scalable model, the project helped reduce the need for over-provisioning, thereby lowering the overall cost of database management . This resulted in 25% reduction in overall IT operational costs.
  • Non-Production Database Migration: Identifying and migrating non-production instances aligned with Everlake's goal for scalability and cost efficiency, while minimizing unnecessary resource usage.
  • Improved Scalability: The solution provided Everlake with the flexibility to scale resources up or down based on real-time business needs, without the burden of hardware or license limitations. This resulted in a 15% improvement in system performance during peak periods.
  • Long-Term Optimization: A future-proof setup that provided Everlake with the tools to grow without worrying about spiralling infrastructure costs.

Overall, the solution not only simplified Everlake's database environment but also set the foundation for a more agile, scalable, and cost-efficient infrastructure.


Why Azure?

ITTStar recommends Azure as the ideal cloud solution for Everlake's scalable infrastructure needs. With its powerful features, seamless integration capabilities, and industry-leading security, Azure ensures that Everlake can achieve greater efficiency, agility, and reliability across operations. By harnessing Azure's advanced analytics and AI tools, Everlake gains access to valuable insights that will drive innovation, streamline decision-making, and help them stay ahead of the competition in today’s fast-paced business environment. This comprehensive solution offers not only the flexibility Everlake needs to grow, but also the ability to unlock new opportunities for success.


Why did Everlake chose ITTStar?

Everlake chose ITTStar for its unwavering commitment to excellence in IT solutions, strengthened by its recognition as a Microsoft Gold Partner. With a proven track record of delivering innovative and reliable technology services, ITTStar stood out as the ideal partner to meet Everlake’s evolving needs. As a Microsoft Gold Partner, ITTStar brings deep expertise in Microsoft technologies, offering tailored solutions that ensure seamless integration, enhanced performance, and a secure, scalable infrastructure.

Beyond providing cutting-edge solutions, ITTStar’s dedication to customer satisfaction and ongoing support guarantees a smooth, long-term partnership that empowers Everlake to stay competitive and drive growth.


Results & Benefits

  1. Cost Reduction: Migrating to Azure reduced the costs associated with managing hardware, software licenses, and IT personnel by 30%. The pay-as-you-go pricing model of Azure led to an overall 25% reduction in IT operational costs.
  2. Resource Optimization: Migration resulted in a 20% increase in resource utilization efficiency, ensuring optimal allocation of resources.
  3. Scalability: Azure’s flexible scaling options allowed Everlake to adjust resources on demand, resulting in a 15% improvement in system performance during peak periods.
  4. Deployment Speed: Deployment times for new databases and applications were reduced by 50%, with setup times shortened from weeks to just days or hours.
  5. Security: Enhanced security measures reduced the risk of data breaches by 40%, allowing Everlake to focus more on business growth.
  6. Accessibility and Automation: Azure’s automation tools improved administrative task efficiency by 35%, streamlining processes such as hardware provisioning, database setup, patching, and backups.

About the Customer

Everlake Life Insurance Company, formed after acquiring Allstate Life Insurance, specializes in life insurance and annuities. With over 1.6 million policies and $23 billion in assets. Everlake aims to provide financial security and peace of mind. The company focuses on delivering high-quality service and tailored policy solutions to meet customer needs.